Your Questions Answered
We know that planning an event can be overwhelming. With so many options available to you, you want to be sure you make the right decision. We know you have some questions and we want to make sure we answer them all. Here you can find how to procede with planning your bridal beauty session. You might also be surprised to find answers to questions you may not have even thought to ask.
Am I guarentee Angel Michele for my event?
Angel Michele is a Master Artist and only works select events. Angel Michele provides continued training to all of her lead artists to make sure they are up to date on all of the latest beauty trends. We assign our artists based on the needs of each event. Some of our artist have specific skill sets that makes them a perfect fit for select events. We will consider your services requested, your inspirations photos, your style, your personality, your event theme, your event date and party size when selecting the artist perfect for your event.
Do you come to my event location or must I come to you?
We provide on-location services to praties of a certian size, receiving a certain amount of services. Events that do not reach the minimum in size or services must come to our studio. The mimiumn party size for on-location services are 3 or more people receiving full makeup and hair services. If you're a group of 3 but you are receiving hair or makeup only services you are welcome to come to our studio on your event day to receive services. The studio is available for out-of-town clients who are not able to get ready at their venue or hotel. Please note, in-studio events are not assigned a specific artist. Our artists alternate working in the studio and you will be pair with the artists on shift that day.
What is a Beauty Coordinator?
Your beauty coordinator is like the event planner of your beauty session. They are the liason between you and your artist. They compile all of your event information and build your event file so your event artists are prepared with all the information they need to bring out your beauty, fully!
How far in advance can I book?
Because details of your event are constantly changing up to your event date, we find it best that our clients book no more than a year in advance. Within a year, most clients should have an idea on their budget, the style they are interested in, the services they are seeking, the number of people requiring services, as well as addtional information. Making it easier for our clients to book with confidence.
How do I secure my event date?
Your event date can only be secured with retainer payment. Helpful information: Wedding Season dates book quickly. If your event falls on a Saturday during wedding season, it is usually best to book 1 year to 6 months in advance. To find out more about Florida's wedding season click here.
How do I pay my booking retainer?
If you are interested in a trial makeover, you can pay your booking retainer in person on your trial date via cash or credit. If you would like to secure your date before your trial service, or you're not interested in receiving a trial makeover, you can request a payable booking invoice from your beauty coordinator. Your beauty coordinator will email you an invoice that you can pay with credit or debit card online.
Is my booking retainer refundable?
100% of your booking retainer is deducted from your event date total. Should you choose to cancel your event at any time your retainer is non-refundable.
How do I schedule a trial date?
As most of our events take place Friday - Sunday our trials are only scheduled Monday - Thursday from 10am with our last appointment ending by 5:30pm. Trials are scheduled by appointment only at our studio in Jacksonville, Florida. When you are ready to schedule a trial simply submit your available date/s to your Beauty Coordinator who will assign you a time slot. Please note, if you have not submitted a booking deposit, you are required to pay for your trial in full seven (7) days before your scheduled trial date. In this case, once you submit your trial avaiibility you will receive an emailed invoice from your beauty coordinator in the amount of your trial cost. Once payment is received you will receive a confirmation email confirming your trial date. Trials are booked on a first come first serve basis, so we do not recommend waiting until the last minute to secure your trial slot. Should another client secure your trial slot before you, your invoice will be canceled and you must select another slot and/or date.
Am I required to sign a contract?
For the protection of our clients and company, we require that all of our clients submit a signed contract before their event. During your trial session, your artist will go over the contract with you in detail before you sign to make sure you completely understand the terms. For clients who opt not to have a trial, a contract will be emailed to you for you to print out, initial, sign, date and email back. If a signed contract is not returned to us before your event date, your artists will bring a blank contract with them on your event date. The contract must be filled out and signed before any work can begin. You can also download a blank contract here.
When should I expect my event itinary?
One week before your event you will recieve an email with your artists' arrival time and their completion time. We make staffing itinaries for every event, but these schedules are for administrative use only and are not shared with clients. Should the client request, we can provide a schedule to a licensed event planner. We recommend that your entire party is at your specified location upon your artists arrival so your artists may begin immediately and work fluidly for prompt completion.
What is a "Ready Time"?
Your beauty coordinator will ask you for your "Ready Time" this is the time your entire party needs to be completed by. This helps us not only with booking your event but with preparing your schedule. Every event will be scheduled for completion prior to your "Ready Time" so that you have time to relax, get dressed, etc. without feeling rushed or paniced. We advise our clients to not over think this or try to do our jobs for us. We leave extra time in your schedule so it is not important for you to leave additional time in your schedule.
What will my artist bring to my event?
Your artist arrives on-location with everything needed to service your event. Depending on your services, your artist may arrive with a full kit of makeup for every skintone, a full hair kit, studio lighting, director chairs, massage tables, mirrors, extension cords, eyelashes, clip-in extensions, airbrush machine, assistants, and more. We have your beauty experience covered and it is not necessary for our clients to feel that they need to provide anything pertaining to their beauty session.
Can my party members pay individually?
Payment is due on or before your event date. We take cash, credit and check payments. Anyone is welcome to pay or partially pay as long as the total collected matches your invoice balance. Please note, as stipulated in the contract, the client is responible for all payments made by party members. Any outstanding balances or returned checks will be charged to the person whose name appears on the contract.
Will my artists stay throughout my whole event?
Because you are paying per service, your artists will complete the services and leave upon completion. If you would like an artist to stay with you beyond your beauty session through your event and after, you are able to request a Touch-up Assistant for an additional fee. A touch-up assistant will stay at your event for the amount of hours you specify touching up foundation, powder, lipstick, fallen curls, etc as needed, for every member of your party. They will follow you from your staging location to your venue and any other spots you plan to travel to in search of that stellar photo. If you are interested in having a touch-up assistant for your event, make sure you request one with your beauty coordinator.